RETURN POLICY

30-Day Money Back Guarantee

ShopNoe offers only the best brand names and the highest quality goods. If you are not satisfied with your purchase, simply return the item in its original, unused condition (including all original packaging and tags) within 30 days for a full refund, less shipping costs. If you have any questions or concerns regarding your order or our return policy, please contact us. For instructions on how to return an item, please click here.

15-Day Money Back Guarantee For Accessories

ShopNoe offers only the best brand names and the highest quality goods. If you are not satisfied with your purchase, you can return any accessories in its original, unused condition (including all original packaging and tags) within 15 days for a full refund. To make a return, you must obtain a return authorization number by contacting customer service at (will define you the phone number to you as we get number for this) or email us for watches and fine jewelry returns. For complete instructions on how to return watches & fine jewelry, please click here.

our refund policy

For your convenience, we include a pre-paid merchandise return label with every order. At this time, this label is only valid for returns from the continental United States. If you use this label and opt for a refund to your ShopNoe account, we will cover the shipping costs. However, if you use this label and instead request a refund to your credit card, a return shipping fee of $6.95 will be deducted from your refund. If you prefer, you may use any other return shipping method at your own expense. Once we receive your order, we credit the appropriate account within 10-14 business days; we also send you an email to let you know the refund is complete.

returning a gift?

If you received a gift and want to return it, please complete the Gift Recipient section on the return form that's included in every order. We can either refund the credit card used to purchase the gift or refund your ShopNoe account. If you do not already have a ShopNoe account, please create one by clicking on My Account on the bottom of any of our web pages. Note: if you do not specify a refund method, we will automatically refund the credit card used by the purchaser.