ORDERING & SHIPPING POLICY

FIRST-TIME VISITORS

Welcome to ShopNoe

Thanks for shopping with us. At shopnoe, you will find thousands of styles featuring current trends from hundreds of top designers. Shopnoe strives to be the store of first resort for designer fashion by offering the most compelling combination of selection, value, service and convenience.

Shipping/Delivery

We normally ship orders within 48 hours. However, if an item is out of stock, delivery time will vary depending on the article. For estimated delivery times please contact us via email at customerservice@shopnoe.com or call 1 201-227-8060 Monday-Friday 9:00AM-6:00PM EST

How to Shop

At Shopnoe, we want your shopping experience to be easy and fun, but most importantly, we want you to find what you're looking for, so we offer several ways to shop.

Shop by category

This is the perfect place to start shopping, if you are looking for a shirt, a pair of pants, or any other item. Our site is divided into 4 departments; women, men, house, and clearance. You can access the departments by clicking on the corresponding link on the top section of any page. Once you are on the department page, the left side will have a list of categories. Once you have selected a category, you can refine the category further by size, subcategory, color, designer, or price by selecting the criteria you wish to view on the left side on the screen.

Shop by designer

Maybe you're the kind of person who buys everything from one designer. To shop by designer, simply click either women, men or house at the top of any page to be taken to that department. Click on the link that says "shop by designer" on the upper left-hand side and you will be taken to a page with all of our current designers, listed in alphabetical order. Once you have selected a designer, you can further refine the results by size, category, color, or price by selecting the criteria you wish to view on the left side on the screen.

Shopping With Our Search Tool

You might already know exactly what you're looking for and, therefore, want a focused shopping experience. Our search tool saves you time by letting you enter in exactly what you're looking for (Ex: "pink sandals"). No need to look through pages of black, camel and red shoes!

Shop What's New

Browse our newest styles by clicking on the "New Arrivals" link found on the Homepage, as well as the Women's, Men's and House department pages. New styles are added all the time, so be sure to come back often.

The Shopping Bag

The shopping bag is where you keep your selections until you are ready to check out. It works just like a cart in a store. While you are still browsing, it will hold the items you wish to purchase. Keep in mind, though, that it only holds items while your session is open. If you close your browser or leave the site, you may lose the items in your bag. To save items for a longer period, you will need to have a Shopnoe account. Click "My Account" at the top of any page to create your Shopnoe account. When you have an account and the site recognizes you, we will remember the items you leave in your cart whenever you visit Shopnoe. Be quick, though, because if it's an item with low inventory it may sell out while you're waiting. You may review what you have put in your shopping bag whenever you wish. All you have to do is click on the link to "shopping bag" at the very top of the page and you will be able to see all of the items you are currently holding in there. It even keeps track of how many items you've placed in it as you continue to shop on the site. Once you click on the "shopping bag" link, you can see a picture of the piece(s) you've placed in your shopping bag, as well as a brief description, the Shopnoe style number, the size you'd like, the price and the quantity. From the shopping bag, you'll also be able to update the quantities of any item (either adding or removing). You can do this simply by entering in the number of items you'd like and then clicking on the "update quantity" button. If you change your mind about an item, all you have to do is click on the "delete" link underneath the number of items. If you choose to leave the site without checking out, your shopping bag will only retain your selections for a 2 hours, before they are placed back onto our virtual shelves so other customers have the opportunity to make a purchase. Again, it works just like a shopping cart in a store; if you left a retail store to have coffee and then returned later during the day, it is most likely the items in your cart will have been placed back on their shelves for other customers to purchase. Because Shopnoe sells items of limited quantities, we urge you to purchase the items you are interested in when you see them. The next time you visit, they might be gone! If you require shopping assistance, please feel free to contact us.

Checking Out

Once you have found what you are looking for and added all the item(s) you wish to purchase to your shopping bag you are ready to check out. From your shopping bag, click the "proceed to checkout" button. If you have already created a Shopnoe account, enter your email address and password under the "returning customers" header and click the "log in" button. Unless you have already created a Shopnoe account, click the "continue" button under the "guest checkout" header. Simply follow the steps outlined and provide the necessary shipping and billing information to complete the checkout process. You will be given the option of creating a Shopnoe account, which will allow you to view your order status, edit email preferences, and much more.

U.S. Shipping Rate

All orders in the continental United States are shipped using UPS to ensure we offer the best services and rates to our customers.